Contact & Support

Have questions regarding family groups, budgets, or subscription tiers? Email our support desk at velgo7686@gmail.com or visit https://xpool.info/support. We respond to support tickets within 24 hours on business days (Monday through Friday).

If you encounter a UI glitch, app crash, or an issue with the SMS parser, email our engineering team at velgo7686@gmail.com. Please specify your device model, OS version, and the format of the failed bank SMS.

Want to suggest an improvement or request a new feature? We evaluate feature proposals regularly. Write to us at velgo7686@gmail.com or submit feedback at https://xpool.info/support.

MS Family is developed and operated by XPOOL Technology Pvt Ltd. For legal queries, corporate partnerships, or licensing questions, contact our office at velgo7686@gmail.com or visit https://xpool.info/contact.

For data privacy inquiries, data access requests, or account deletion requests, contact us at velgo7686@gmail.com or use the in-app account deletion feature (Settings → Privacy & Security → Delete Account) or visit https://xpool.info/delete-account.